The communication style of female vs male airline pilots
In studies done of airline pilots, female captains tended to use an obligation statement
like “I think we need to deviate to the right now” and the male captains tended to use a
direct command like “Turn 30 degrees to the right.”
So the female captains in a leadership role were using a high power style of
communication (Number 2 on the scale of mitigated language, not the strongest, direct
Female pilots tent to chose a softer way of speaking that was more inclusive of the team
and consequently preferred by other crew members.